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Privacy Policy

Your privacy is extremely important to us, and we are committed to protecting your privacy rights. This policy describes how we treat your personal and non-personal information collected when you navigate our Web site, use our products, or contact us. The PictureItPostage Web site is owned and operated by PSI Systems, Inc., a subsidiary of Newell Rubbermaid Inc.

This policy is effective as of February 11th, 2009.

Information Collection and Use
  1. When You Visit the PictureItPostage Web Site

    When you visit and browse through our Web site, we automatically gather and store the following information about your visit (that does not identify you personally):
    • The Internet domain (for example, "xyzcompany.com") and IP address (number assigned to your computer whenever you access the Internet) from which you access our Web site
    • The type of browser and operating system used to access our site
    • The date and time you access our site
    • The pages you visit
    • The Internet address of the Web site you are visiting from, if any.

    We use this information to help us make our site more useful to visitors—to learn about the number of visitors to the different sections of our site, what information is of most and least interest, and technical information that will enhance ease of use, such as, the types of technology our visitors use and system performance or problem areas.

    We may use persistent cookies as well as session cookies to maintain your data while you sign up for our service and while you purchase products from our online store. These cookies do not identify you personally. Session cookies are released as soon as you complete or terminate your signup or purchase; persistent cookies are released when you delete them from your computer or automatically after one year.

    We only collect information that identifies you personally when you choose to share it with us by signing up for our service, purchasing products on our online store, or sending us an email message.

  2. When You Purchase Products at Our Online Store

    We collect the following information when you make a purchase on our online store:
    • Your name and company name
    • Your credit card information including number, type, expiration date, cardholder name, and billing address
    • Your shipping address, your telephone number, and your email address.

    This information is used to charge your credit card for store purchases and to fulfill your order. It is shared with our payment processors and companies that fulfill and ship our orders and with whom we have confidentiality agreements. It may be stored to provide customer support on your orders.

  3. When You Send Us an Email

    We provide technical and pre-sales support through email. We include links to send us email on our Web site. If you send us an email message that includes personal information, we will use that information to respond to your inquiry. We will preserve the content of your email, your email address, and our response so that we can more efficiently handle any follow-up questions.

    Please remember that email is not necessarily secure against interception. If your communication is very sensitive, or includes information such as your bank account, charge card, or social security number, do not use email.

  4. When You Purchase Customized Postage with PictureItPostage

    When you purchase customized postage using PictureItPostage, we collect the amount and date of your postage purchase. Furthermore, we share your credit card information with our credit card processor to authorize and process your payment every time you purchase postage.

  5. When You Create Custom Postage with PictureItPostage

    When you create custom postage using PictureItPostage, we collect the following information:
    • The date and time of the transaction
    • The rate category of each indicium created
    • The amount of postage printed.

    The primary purpose of this information is to generate valid postage indicia in compliance with United States Postal Service (USPS) rules.
Security Practices for the Information Collected

We will safeguard, according to strict standards of security and confidentiality, any information you share with us. To ensure that your personal information remains confidential, the information is sent via a "secure session" established by Secure Sockets Layer (SSL) or equivalent technology. These technologies encrypt and protect your personal information to guard against unauthorized access.

Privacy Act Notice

As a service provider to the United States Postal Service, we follow the privacy requirements of the USPS Privacy Policy and the Privacy Act, which protect the personal information that we hold. The Privacy Act provides protections for your personal information, including how that information is collected, used, disclosed, stored, and discarded. Your information will be used to provide you requested products, services, or information. Collection of information is authorized by 39 USC 401, 402 and 404. Providing the information is voluntary, but if you do not provide it, we may not process your transaction. We do not disclose information about consumers without their consent, except to facilitate the transaction, to act on your behalf or request, or as legally required.

Information Sharing

We do not rent, sell, or swap your personal information with anyone for marketing purposes. We only share your information with third parties as follows:
  1. We share certain information about you with the United States Postal Service in compliance with their regulatory oversight of our postage service. For more information on the USPS privacy policy, please see the USPS Privacy Policy.
  2. We may share your information if it is subpoenaed in legal proceedings, if it is requested by a government agency, if it is needed in an investigation, to protect our rights, property, or safety or the rights, property, or safety of our users or others (e.g., to a consumer reporting agency for fraud protection, etc.), or as required by law.
  3. We may share part of your information with our affiliates if you signed up with PictureItPostage using one of their affiliate links, or with other PictureItPostage customers if you identified them as a referrer to our service. We will not share any of your personal information with the referrer or affiliate.
  4. We may provide information to trusted partners or contractors working on our behalf subject to confidentiality agreements that bar their use of this information for their own purposes.
  5. If you have a DYMO Stamps account, we may share certain information on that DYMO Stamps account, including your contact information, billing transactions, and usage data, with DYMO Corporation. DYMO's usage of this information is governed by DYMO Corporation's Privacy Policy. For more information on DYMO's Privacy Policy, please visit www.dymo.com.
  6. In the case of a merger or acquisition of our company, service, or assets, we may share your information with the other company, and will notify you on this site if your information is to be transferred.
  7. We contract with an online partner to help manage and optimize our Internet business and communications. We use the services of this company to help us measure the effectiveness of our advertising and how visitors use our Web site. To do this, we use Web beacons and cookies provided by our marketing company. The type of information we collect includes information about your browser and which technologies you use, where in the world you are coming from, and how you interact with our site, including product codes and prices for merchandise you purchase, and which pages you visit. We do not collect any personally identifiable information in this process. By supplementing our records, this information helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers, and marketing strategy, you can opt-out of this Web site analysis tool by clicking here: http://www.omniture.com/en/privacy/2o7#optout
As a consumer, if you consent, we may, from time to time, communicate information to you regarding services, products, announcements, or special offers from us or from one of our partners. In cases where the communication concerns one of our partners, only we (or our agents under confidentiality agreements) will communicate with you directly, and we will not release your information to our partners.

If you have a business account with us, you may opt-out of these communications by notifying us at the email address listed below.

Child Privacy

You must be at least 18 years of age to use this site for the purchase of goods or services. If you are under the age of 18, you are welcome to browse this site, but you are not permitted to provide information or to make purchases.

Your Access to Information Collected

We make every effort to ensure the data we collect is accurate, complete, and timely. You may review your account information online by logging in to your account on the account management section of our Web site. You may correct your information at the account management Web site, or you may contact us to correct or delete any of your data.

If you have any questions or suggestions about our privacy policy, or if you want to opt-out of communications from us, please contact us at:
IBIP Privacy
385 Sherman Ave.
Palo Alto, CA 94306

Privacy Policy Changes

We may, from time to time, update our privacy policy. If we make changes to our privacy policy, the new privacy policy and new effective date will be posted on this Web site.

(c) 2009 Endicia, A Newell Rubbermaid Company. All rights reserved.

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