Q: Is PictureItPostage™ real?
A: PictureItPostage is real U.S. postage and is made by Endicia, an approved licensed vendor of the U.S. Postal Service. PictureItPostage allows consumers and businesses to create customized postage using pictures, logos and graphics.
Q: How much does PictureItPostage cost?
A: You can purchase PictureItPostage in a variety postage denominations to match the type of mailing you are doing including: post cards, standard one-ounce cards and letters, oversized envelopes, and even Priority Mail. The price varies with the denomination and quantity of postage you purchase. We offer discounts to customers who purchase more than one pack at a time. For complete pricing and discount information click here
Q: What size is PictureItPostage™?
A: We offer 2 stamp sizes. The large stamp measures 1 7/16" x 2 1/4", Image size is 1 Â½" x 1 3/16"
The small stamp measures 1 3/16" x 1 9/16", Image size is 1" x 1".
Q: How long does it take before I receive my order?
A: Custom postage is processed in 1-2 days after image approval.
You may select the following shipping methods in checkout:
Standard - First Class Mail (no tracking ) 5-7 days for delivery.
Priority (with tracking) 2-3 days for delivery.
Express (with tracking) 1 Day delivery to most locations.
Q: What is your cancellation policy?
A: You can cancel your order at any time. However you will be charged a 10% cancellation fee calculated on the total cost of the order.
Q: What is your refund policy?
A: If your PictureItPostage was damaged in shipment, we will replace or refund your order at no charge. The damaged order must be returned to us within 30 days of shipment. All postage stamps must be returned to us in original condition with all 20 stamps on the sheet. Partial sheets or stamps removed from the sheet may not be returned or refunded per postal regulation. Your refund will be processed upon receipt of your damaged product.
If you are not satisfied or would like to return your product for any other reasons, we will refund your order amount less shipping and a 10% processing fee. All postage stamps must be returned to us in original condition, with all 20 stamps on the sheet. Partial sheets or stamps removed from the sheet may not be returned or refunded as per postal regulation. Your refund will be processed upon receipt of you returned postage sheets.
Q: What image and color file formats...
A: We accept JPG/JPEG, TIFF, BMP, PNG and GIF file formats. Files need to be smaller than 5 megabytes. Files should be in RGB color formats.
Q: If I currently qualify for bulk or non-profit rates, can I purchase PictureItPostage with the same rates?
A: USPS regulations do not allow us to provide these rates.
Q: Do you plan to create PictureItPostage on rolls for large volume mailers who use tabbing equipment?
A: We currently offer PictureItPostage in rolls of 3,000 with a minimum order of 6 rolls (18,000). Please contact us for more information.